Shipping policy

hipping Policy

Last updated: 09/08/2025

Thank you for shopping with VIPERON PADEL LTD. We aim to deliver your order quickly, securely, and at a fair cost. This Shipping Policy explains how and when your items will be shipped.

Processing Times

Orders are processed within 1-2 days after payment is received.
Orders placed on weekends or public holidays will be processed the next business day.
You will receive a confirmation email once your order has been dispatched.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and chosen delivery method.
Estimated delivery times:
- Domestic (UK): 1-2 business days
- Europe: 3-5 business days
- International: 10-14 business days
Please note these are estimates and not guaranteed delivery times. Delays may occur due to customs or postal service issues.

Order Tracking

Once your order ships, you will receive a tracking link via email so you can follow its journey.
Tracking may take up to 24 hours to activate after dispatch.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, and taxes once they reach your country.
These charges are the customer’s responsibility and are not included in the purchase price or shipping fee.

Shipping Restrictions

We currently ship worldwide.
Certain products may have restrictions due to local regulations.

Lost or Damaged Parcels

If your order arrives damaged, please contact us within 2 business days with photos of the product and packaging.
If your order is lost in transit, please email us so we can investigate with the carrier.